November 2011

THE GOLDEN ORACLE

NOVEMBER 2011

OUR ADDRESS:

364 Main Street 
Bedminster, NJ 07921




UPCOMING OPEN 
PI® MANAGEMENT WORKSHOPS:

FEBRUARY 13 - 14, 2012 
APRIL 16 - 17, 2012

Register Today:

View the 2012 
Open PI® Workshop Schedule




INCREASE SALES IN A TOUGH MARKET


We are thrilled to announce that PI® Worldwide was named one of the Top Ten Sales Training Companies by Selling Power Magazine. Our Selling Skills Assessment Tool™ (SSAT) andCustomer Focused Selling™ (CFS)program are the components of this top ten rated sales training system.

Learn how one company Increased Sales by 44%!

SSAT© 
Selling Skills Assessment Tool™

CFS
Customer Focused Selling Workshop™

Visit the Augur Inc. website for further information on our Sales Solutions.




DECEMBER 
PI® REFRESHER WEBINARS:
 

Wed, December 7 
ON-BOARDING:
Utilize PI® Results to define and understand the team dynamic to ensure a smooth integration.

Wed, December 21
COMMUNICATION STYLES: 
Explore the value of understanding yourself from a behavioral perspective in order to more effectively lead and manage others.

Free for All 
Certified PI® Analysts 

December E-Learning





Visit the 
Augur Inc. Website 
for additional updates.

I have been writing the Golden Oracle newsletters for many years. During that time, a number of recipients suggested I should think about writing a book!!! That is actually something I have always wanted to do and now that dream is coming true! The book is called 
 
How to Find Balance as a Business Person and an Everything-Else-That-You-Are-Too Person!

Barring the unforeseen, it will be available in time for the holidays this year. As my e-newsletter for November, I am attaching the Preface from the Book to pique your interest. Who knows, you might just enjoy it and be one of my first customers when it is published on December 15th!! &#9786

I hope this Preface to the book will make you think a little, smile a little, and breakdance a little --- on a balance beam of your own!

PREFACE

When I was a child, I often organized my brothers and sisters to perform plays for our relatives. We'd sing and dance and tumble like acrobats. I dreamed of someday becoming a great singer - but my vocal chords did not share that dream! And while I was a good athlete, I was no Mary Lou Retton. I have always been captivated by gymnasts - those nimble, strong athletes dancing their way across a balance beam. Perhaps because I grew up in the television age when we could see world class gymnasts performing live, my dreams have always taken me to a place of movement, grace, and balance.

I was enthralled by graceful dances and gymnastic routines. I envied those athletes who combined physical and emotional strength, poise, flexibility and mental discipline. In more recent times, those skills are combined in breakdancing - that high-energy contortionism that looks like a combination of dancing and what your body does when you hit a patch of ice on a ski slope.

Looking back, it's clear that I was not destined to become either a dancer or a gymnast. Instead, my life's journey took me on a different path. After a tour through several careers that just weren't good matches with who I am, I took to the road of entrepreneurship "...and that has made all the difference" (to quote Robert Frost). I discovered my true passion: running my own business.

Now that I'm older, more experienced and, I hope, a bit wiser, I think that my childhood dreams were preparation for all the ups and downs that life as a business owner throws at you. I have learned a lot and wanted to share what I learned. So I started writing a monthly newsletter - both as a way to share my experiences so others could learn from them without going through them and (practically speaking) as a way to keep in touch with my clients. What I didn't expect was that writing them would become something I looked forward to each month. Plus, my clients started telling me how much they enjoyed reading them....

With best wishes,
Kathy Frank
©Kathy Frank 2011


OCTOBER NEWSLETTER 2011

THE GOLDEN ORACLE

OCTOBER 2011

OUR ADDRESS:

364 Main Street 
Bedminster, NJ 07921




UPCOMING OPEN 
PI® MANAGEMENT WORKSHOPS:

NOVEMBER 7 - 8, 2011 
FEBRUARY 13 - 14, 2012

Register Today:

View the 2012 
Open PI® Workshop Schedule




INCREASE SALES IN A TOUGH MARKET


We are thrilled to announce that PI® Worldwide was named one of the Top Ten Sales Training Companies by Selling Power Magazine. Our Selling Skills Assessment Tool™ (SSAT) andCustomer Focused Selling™ (CFS)program are the components of this top ten rated sales training system.

Learn how one company Increased Sales by 44%!

SSAT© 
Selling Skills Assessment Tool™

CFS
Customer Focused Selling Workshop™

Visit the Augur Inc. website for further information on our Sales Solutions.




NOVEMBER 
PI® REFRESHER WEBINARS:
 

Wed, November 9 
TEAM DYNAMICS:
Motivators, Needs and Perspectives: Value Team Diversity from a behavioral Perspective.

Wed, November 23
SELF-AWARENESS 
& LEADERSHIP DEVELOPMENT: 

Explore the value of understanding yourself from a behavioral perspective in order to more effectively lead and manage others.

Free for All 
Certified PI® Analysts 

October E-Learning





Visit the 
Augur Inc. Website 
for additional updates.

As the leaves turn color and fall along with the temperature, we are reminded once again of the rhythms of nature - spring, summer, fall and winter - and the passage of time. It's also the occasion when we put our clocks back and gain an additional hour of rest - or awake time - to enjoy. It has been, and hopefully will continue to be, a very dependable and predictable cycle. It also presents us with the opportunity to mark off a piece of elapsed time and take stock of what we have accomplished this year.

As spring is a transition from the still of winter's depth to the beautiful rebirth of nature, so too the fall is a transition from the lazy days of summer to the first cold blasts of winter. Are the biorhythms of our personal lives in synch with the seasons? Will the shorter days and longer nights affect how we function?

With so much of the world's population now living in cities and away from the soil, it is easy to get caught up in the frantic pace of city life and forget about the change of seasons except as the turn of a calendar page. However, our bodies have not caught up with our modern minds and still react to the seasonal changes. It is good for us at this beautiful time of year to take stock of what we have been doing.

It can be a period of personal accountability for how we live our lives in the face of the changing seasons with their new challenges. It can be a period of opportunity to be responsible for some personal changes we have wanted to make. It can also be a good prelude for committing to some other, bigger change at the start of the New Year.

As we rush towards the business finish line for this year, let us take some quiet time to transition ourselves into this fall season to help us gear up for the holidays in front of us!!

Warmest Regards, 

Kathleen Frank
President, Augur Inc. 
©copyright Kathleen Frank 2011



SEPTEMBER 2011

THE GOLDEN ORACLE

SEPTEMBER 2011

OUR NEW ADDRESS:

364 Main Street 
Bedminster, NJ 07921




UPCOMING OPEN 
PI® MANAGEMENT WORKSHOPS:

NOVEMBER 7 - 8, 2011

Register Today:

View the 2012 
Open PI® Workshop Schedule




INCREASE SALES IN A TOUGH MARKET


We are thrilled to announce that PI® Worldwide was named one of the Top Ten Sales Training Companies by Selling Power Magazine. Our Selling Skills Assessment Tool™ (SSAT) andCustomer Focused Selling™ (CFS)program are the components of this top ten rated sales training system.

Learn how one company Increased Sales by 44%!

SSAT© 
Selling Skills Assessment Tool™

CFS
Customer Focused Selling™ 1 Day Workshop©

Visit the Augur Inc. website for further information on our Sales Solutions.




OCTOBER
PI® REFRESHER WEBINARS:
 

Wed, October 5 
FACTOR EMPHASIS COMBINATIONS:
Master PI® Pattern nuances by recognizing and understanding Primary Factor Combinations..

Wed, October 19
BEHAVIORAL DEMANDS OF THE JOB: 
Identify the critical Behavioral Demands of the Job to understand the pattern for success..

Free for All 
Certified PI® Analysts 

October E-Learning





Visit the 
Augur Inc. Website 
for additional updates.

"When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion, creatures bristling with prejudice and motivated by pride and vanity." 
~~ Dale Carnegie

At this time of year, when companies are lining up for the fourth quarter push to the annual fiscal goal line, I thought it would be a good idea to take a look at our front-line managers. These are the people actually doing the blocking and tackling and customer interface to make the plays called in from the sidelines by management happen.

It is interesting that these front-line managers are frequently newly recruited from the ranks of the people they are managing. In their prior roles, they did such a good job that they got themselves promoted. However, very few have had prior management experience and most get little or no management training. What training they do get tends to focus on numbers, reports and being the conduit by which directives from management are passed on to the workers without passing through the mind of anyone.

In many cases, these front-line managers are expected to "sink or swim." Old line thinking was that the "cream would rise to the top." In today's world with much higher expectations, productivity, competition and tighter deadlines, that is a very expensive and flawed management approach. Mere exposure to the thoughts and directives of senior management will not necessarily help these front-line managers, at least in their immediate and pressing need of getting the people they now manage and are responsible for to meet their targets whether in manufacturing, sales or customer service.

Many new managers get wrapped around the axle with administrative details, reports and meetings. They also tend to think that they must do everything themselves because they have not yet made the transition to the delegation and motivational role of managers. What they really need to do is communicate effectively with their new reports; to understand and address their issues and concerns; and, to get them engaged in, and committed to, the goals of the company.

How do they do this? By treating their people as human beings keeping in mind the insights of Dale Carnegie, namely that people are creatures of emotion. Developing an understanding of this aspect of human nature will allow front-line managers to lead, motivate and engage their people rather than just passing down directives from the top and passing up reports on performance from below.

It is, after all, the front-line workers who determine the quality of the products they make or who have the direct day-to-day contact with customers. It is these areas which are critical to the ultimate success of the company regardless of what brilliant strategies and plans may be devised by senior management. Unless those plans and strategies can be effectively conveyed to, and implemented by, the front-line workers who are led, managed and motivated by the front-line managers, there will be little or no successful change and improvement in performance. Without that, in today's competitive marketplace, a company cannot long survive.

The conclusion must be that the development and training of front-line managers in how to lead, engage and motivate their direct reports is critical to a company's success. We here at Augur would be pleased to show you the simple, objective methods we teach managers at all levels on how to understand their co-workers from a leadership, motivational and engagement perspective to reduce turnover, increase productivity and improve bottom-line results.

Good luck to you all in the fourth quarter!

Kathleen P. Frank

Copyright Kathleen Frank 2011